Product support & maintenance services: providing responsive customer support

In order to provide support for commercial grade products, software companies must create dedicated product support teams that can quickly respond to a customer's situation and deliver comprehensive product support solutions. Mentis technologies enables its clients to focus primarily on their core initiatives by providing reliable, high-quality product support and product maintenance services to their end customers.


Our product support & maintenance service offering


Mentis technologies is armed with (Mentis momentumtm), an agile and scrum based methodology for distributed product engineering to work as an extended arm of clients to introduce cutting edge product engineering processes and deliver products that surpass market demands and deliver added value to the business users.


Value proposition Mentis technologies provides end-to-end product engineering solutions for the entire sdlc of the product; right from the concepts to scale and more. Our expertise and core focus in product engineering include the following:


  • 24x7 product support & maintenance
  • Early product support and maintenance planning
  • Expertise in legacy application maintenance, software product maintenance, database and data warehouse support, and website and ecommerce maintenance
  • Troubleshooting and continuing product maintenance
  • Maintenance and support for legacy application, software products, databases and data warehouses
  • 24/7 telephone network support
  • On-site network management personne
  • Network monitoring and management services